Friday 18th January
From 7pm on Friday, maintenance work is taking place which will mean payments entered within online banking and the mobile app after this time will be queued and processed on Monday morning. Online banking and the mobile app will continue to be available.
Please note, we will never ask you to share your password or PIN.
If you are experiencing problems logging in, or see anything unusual, please contact the bank on 020 7353 4522.
• your session will automatically end if you are inactive for more than ten minutes
• install and regularly update your anti-virus and firewall software
• you must keep your online banking security information secret. The bank will never ask you for this information.
If you would like to know more about protecting yourself from fraud, please refer to the fraud prevention information on our website.